Refund policy
Return and Refund Policy
Last updated: January 22, 2026
All Sales Are Final
At giannidesignz, all sales are final. We do not offer refunds or exchanges under normal circumstances.
Wrong Size Exception
We understand that sizing issues can occur. If you receive the wrong size due to an error on our part, we will gladly accept a return and provide you with the correct size.
To qualify for a size exchange:
- The item must be in its original condition, unworn and unwashed
- You must contact us within 7 days of receiving your order
- The wrong size must have been sent due to our error
How to Request a Size Exchange
If you received the wrong size, please contact us immediately with your order number and details about the issue. We will provide you with instructions for returning the item and sending you the correct size.
Contact Us
If you have any questions about our return and refund policy, please contact us through our store.